Now Hiring - Sales and Catering Assistant in Bodega Bay, CA

With its rugged coastline and rolling vineyards, the Sonoma Coast has its roots firmly planted in the soil. The Lodge at Bodega Bay, poised atop a tranquil bluff, reflects the wild beauty of this romantic region. Consistently rated as the #1 Hotel in Bodega Bay and on the Sonoma Coast on [please apply online] our friendly, down-to-earth and knowledgeable team will ensure our guests have a memorable stay.

We are seeking a Sales and Catering Administrative Assistant to join our outstanding team.

An integral part of our Sales and Catering operation, this position is responsible for typing and processing sales contracts and departmental correspondence; organizing and coordinating administrative tasks; assisting team with general clerical duties; and answering telephones to ensure business objectives are achieved.

ESSENTIAL FUNCTIONS

• Telephone coverage for sales and catering departments.
• Typing sales contracts, memos, and general correspondence, reports and meeting minutes.
• Pulling files as needed.
• Create, update and maintain client files.
• Create and update groups in Salesforce
• Manage Group rooming lists
• Distribution of sales leads from fax, mail and telephone inquiries. Proper writing of incoming sales leads.
• Type and distribute Guarantee Sheet daily.
• Type and distribute Event Log every Wednesday.
• Type and distribute function sheets and changes to appropriate departments, as well as, clients.
• Type and distribute group resume to appropriate departments.
• Assist and participate in detailing meetings with upcoming clients
• Assist in creation of Banquet Event Orders
• Complete amenity requests and amenity cards as needed.
• Complete correspondence procedure as described by Director of Sales and Catering Director.
• Maintain thorough knowledge of all existing menus.
• Maintain accurate and complete files.
• Assisting team with telephone communications with clients and interdepartmentally.
• Assembling sales kits and gift amenities.
• Distribution/processing credit application and rooming lists and amenity forms, and handwriting note cards to accompany amenities.
• Special mailings/projects as required.
• Consistent follow-up on tasks and assignments as given by Managers.
• Assist customers as needed with our office/department.
• Sending, receiving and researching group history reports.
• Maintain weekly sales productivity and (yellow) reader file for Managers.
• Maintain sales office equipment and supplies.
• Act as the Delphi System Key Operator and resource person.
• Post Event billing in Salesforce and Opera
• Assist with various marketing tasks, reports and projects.
• Some interaction with local venders/suppliers.

This job description has not been designed to cover or contain a comprehensive listing of all of the activities, duties or responsibilities that are required of an associate for this job. Further, duties, responsibilities and activities may change at any time with, or without, notice.

Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action up to and including termination.

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the Hotel.

Upon employment, all associates are required to fully comply with the Hotel rules and regulations for the safe and efficient operation of the Hotel facilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to type 60 wpm, strong working knowledge of MS Office programs, such as Excel, Word, and Outlook is necessary.
• Ability to alphabetize correctly and maintain paperwork, files and reports in an organized and comprehensive manner.
• Reads writes and speaks English fluently.
• Ability to multi-task and manage time well so as to productively and efficiently accomplish work tasks.
• Operate with the highest ethical standards and able to maintain confidentiality of work.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Knowledgeable of third party liability.
• Excellent organizational skills.
• Able to communicate effectively with guests and other team members.
• Meets legal age requirements for the position.

EDUCATION and/or EXPERIENCE

High school diploma is preferred. Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. Two to four years of directly related work experience preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, stand, walk, and talk or hear. The associate frequently is required to use hands to finger, handle, or feel; reach with hands and arms. The associate must frequently lift and/or move up to 25 pounds.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position operates in an office environment that may be noisy and routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

GROOMING

All associates must maintain a neat, clean and well-groomed appearance (specific standards available.)

The Lodge at Bodega Bay is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American’s With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.

PAY SCALE

The pay scale for this position is between $22.00 and $26.00 per hour. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual wage rates will be based on a number of factors, such as experience, type of hotel experience and education.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Bodega Bay, CA 94923: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person